If you have any questions about your order, we are available from 9 a.m. to 5 p.m. on +49 40 270750451 or if you have any questions about the product on +49 631 3428442 .
Problems? No problem!
3 year guarantee
At Maginon, we deliver permanently flawless and functional products. However, in exceptional cases, various factors can cause product fatigue, for example. Because we want you as our customer to be satisfied, we have an exchange guarantee for you that goes beyond the normal guarantee.
And this is how it works: If a product purchased from us is defective within a period of three years from the date of purchase, you can easily send it back to us. In return, you will receive a new replacement device - and we will bear the shipping costs.
14 days right of return
If you are not satisfied with a product that you have bought in our online shop, you can return it to us within 14 days . For deliveries from abroad, please return the product at your own expense. If you have any questions about returns, you can always contact our service center .